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Steven S.
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Great attorney, very professional, very polite, highly recommend!! Expert in lemon law cases. And brings great results. If you need a professional attorney he is definitely the right person.
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Jim F.
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Joseph helped me with a Hummer lease buyback. I was totally new to this never had a lemon vehicle before and he made the process easy! He was very quick to respond to any questions I had and the offer was better than expected from GM. Will definitely refer him to any friends or family if they have a new vehicle issue.
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Shannon S.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2021 Ford Bronco Sport that I purchased brand-new. From the start, I dealt with an excessive number of recalls that made ownership a constant frustration. After one too many issues, I decided to reach out and see what my options were. I'm so glad I did. Joseph Kaufman & Associates handled everything professionally and efficiently. In the end, I received the full price of my vehicle plus additional compensation -- far more than I expected. I've already moved on and purchased a new car, which I couldn't have done without their help.
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Mary Lou C.
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Negotiating WIZARD!!! This review cannot began to say how PRICELESS Joe's services are when having a Lemon for a car. We contacted Car company Dodge Stellantis about buy back of Dodge Hornet due to multiple service repairs involving computer windowsield sensors, brakes, batteries etc. They refused to purchase car back. We were advised by friends to contact Joe Kaufman, "He will help you!" We contacted Joe and staff via email and they promptly returned information on how to proceed. Joe and his team provided clear and precise instructions on all stages of the proceedings. They are so easy to work with from afar- the communication was prompt with staff and Joe. Joe also helped us emotionally by taking calls and keeping us moving forward when it was pretty frustrating dealing with all the repairs. Joe was able to mediate a FANTASTIC settlement from FCA. We did not have to go to court due to Joe's Negotiating skills. We cannot thank him and his staff enough on the priceless services and assistance. We received fantastic and fair settlement!! Joe, Melissa and Staff are AMAZING!!! IF you have a Dodge Hornet or any other of the numerous cars that are Lemons' CONTACT JOE KAUFMAN AND ASSOCIATES!! They will help!:)
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Mikeforsythe F.
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I have employed law firms several times in the past for various purposes. Never have I received such a high level of service as I have with Joseph Kaufman. Joe communicated personally with me at every stage of the Lemon Law legal process, explaining it thoroughly and letting me know what to expect. Joe expertly questioned the manufacturer's representatives in deposition and caused them to make a key admission in my case that led to a great settlement. I was once represented by a highly prestigious law firm in a wrongful termination case where the stakes were much higher. Compared with this firm, I believe Joe's firm put more effort and professionalism into my case and were truly concerned about my situation. I couldn't have asked for better representation!
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Dean S.
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After hitting a dead end with GM, who showed zero interest in helping me with my vehicle issues, I turned to Joseph Kaufman & Associates. From start to finish, the team handled every detail--all I had to do was provide the necessary documentation. They even went the extra mile by accompanying me to the dealership for the final vehicle surrender. Although the process was lengthy, I was kept informed every step of the way. Ultimately, I received a settlement nearly 50% higher than my original purchase price. I couldn't be happier with the outcome. A huge thank you to Maria and Melissa for their incredible support!
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Lord R.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2020 Jeep Wrangler that I purchased brand-new and drove for 5 years and about 50,000 miles. I had actually requested a lemon buyback two years into ownership due to numerous issues, but the automaker refused. After one final major issue arose, I decided to contact Joseph Kaufman & Associates -- and I'm so glad I did. They took my case right away, and Christopher Hunt was the attorney assigned to me. Chris explained everything thoroughly at every step and always made sure I understood the process. His professionalism, patience, and attention to detail really stood out. The settlement Chris was able to secure for me was far beyond anything I could have imagined. After years of frustration with my Jeep, Joseph Kaufman & Associates finally brought me relief. I highly recommend them to anyone dealing with a lemon law issue -- they exceeded all my expectations.
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Kathy R.
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Joe was AMAZING at what he does! I am very pleased with the outcome of my case. The entire process was smooth and the settlement was much greater than I expected. For any lemon law issues, I strongly recommend working with Joe.
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Loretta R.
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Working with Joseph Kaufman & Associates (Scott Sanchez and Melissa), has been a great experience. They took the time to explain all aspects and details as my case went through the process. From beginning to end they kept me updated. My case was not only won, but with a settlement that exceeded by expectations.
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Yanira Z.
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From my initial call, Joe gave me an idea of what documents I needed to have in order to get my case started. He personally called to give me updates and worked to get the best realistic outcome on my lemon law case. I recommend him 100%!
Open/Close Menu Easy Lemon Law Resolution for California Lemon Car Owners
California Lemon Law Squeeze article in Daily Journal

Joseph Kaufman & Associates is proud to announce that an article written by its attorneys Brian Lynn and Maria Sanjur-Van Brande has been published in the Daily Journal.

You can read the article on the Daily Journal (with a subscription) or below.

Putting the squeeze on California’s lemon law

By J. Brian Lynn and Maria Sanjur-Van Brande

California’s lemon law, the Song-Beverly Consumer Warranty Act, is one of the most pro-consumer lemon laws in the United States. However, a case currently pending in California’s Supreme Court could weaken its consumer-friendly protections if the Court of Appeals’ decision in Niedermeier v. FCA US LLC is affirmed.

In Niedermeier v. FCA US LLC, 56 Cal.App.5th 1052 (2020), a jury concluded that plaintiff’s vehicle was a lemon and awarded the repurchase price and a civil penalty, finding FCA’s violation of the act to be willful. FCA appealed, seeking an offset in plaintiff’s damages – a deduction in the repurchase price based on the amount plaintiff received in credit when she traded in the vehicle after FCA denied her repurchase request. The Court of Appeals agreed with FCA and deducted the requested offset from the damage award. Niedermeier, 56 Cal.App.5th at 1061. Further, by reducing the damages for the repurchase price, the court felt constrained to reduce the civil penalty as well. Id. at 1077. The act only allows for a civil penalty up to two times the actual damages, and the civil penalty award exceeded this limitation once the trade-in amount was deducted. Accordingly, the court reduced the civil penalty to two times the amount of the modified damage award. Id.

The Niedermeier court’s decision was largely based on: (1) its interpretation of the term “restitution,” contained in the act; (2) its conclusion that disallowing an offset would result in a windfall for plaintiffs who trade in their vehicles; and (3) its conclusion that a contrary decision would incentivize buyers to reintroduce defective vehicles into the market to other consumers without the warnings a manufacturer otherwise would have to provide, since the act requires manufacturers to rebrand, as lemons, the titles of repurchased, defective vehicles.

In examining the Niedermeier court’s decision, it is important to note that courts must (and typically do) consider that the Song-Beverly Consumer Warranty Act is intended to benefit consumers. “Broadly speaking, the Act regulates warranty terms; imposes service and repair obligations on manufacturers, distributors and retailers who make express warranties; requires disclosure of specified information in express warranties; and broadens a buyer’s remedies to include costs, attorney fees and civil penalties. … [T]he purpose of the Act has been to provide broad relief to purchasers of consumer goods with respect to warranties.” National R.V., Inc. v. Foreman, 34 Cal.App.4th 1072, 1080 (1995). The act “is manifestly a remedial measure, intended for the protection of the consumer; it should be given a construction calculated to bring its benefits into action.” Kwan v. Mercedes-Benz of North America, Inc., 23 Cal.App.4th 174, 184 (1994).

Under the act, manufacturers have a duty to promptly repurchase or replace vehicles that cannot be repaired after a reasonable number of attempts. If a consumer elects to have the vehicle repurchased, the amount of the “restitution” is calculated following a specific formula contained in the act. Pursuant to the language in the act, manufacturers may only deduct, from the repurchase amount, a mileage offset and any nonmanufacturer items installed by the dealer.

In reaching its decision, the Niedermeier court misinterpreted the applicable language of the act, undermined its pro-consumer nature, and ignored its important underlying public policy goals. Indeed, Niedermeier’s reasoning was expressly rejected by two other Courts of Appeals. First, in Figueroa v. FCA US, LLC, 84 Cal.App.5th 708 (2022), the Court of Appeals held that the defendant-manufacturer was not entitled to an offset for the net proceeds that plaintiff obtained when he sold his truck to CarMax after the defendant rejected plaintiff’s repurchase request. Subsequently, in Williams v. FCA US LLC, 88 Cal.App.5th 765 (2023), the Court of Appeals held that the defendant-manufacturer was not entitled to an offset for the credit plaintiff received when she traded in her vehicle. Williams and Figueroa essentially concluded that the Niedermeier court erred in three significant ways.

First, in concluding that “restitution” under the act should be consistent with the common law, it ignored that “restitution” is specifically defined in the act. Specifically, nothing in the act provides for the offset that the manufacturer requested, and such an offset contradicts the act’s remedial purpose.

Second, although acknowledging that disallowing an offset would sometimes result in a windfall for plaintiffs, the courts rejected the conclusion that such a windfall would be improper. Rather, if an offset were allowed, it would improperly reward the manufacturer for its wrongful conduct. “FCA cannot complain that the vehicle’s owner has received an unjustified windfall when it could have avoided such a result by complying with the Song-Beverly Act.” Figueroa, 84 Cal.App.5th at 714. Further, if an offset were allowed, manufacturers would be encouraged to delay buying back vehicles, knowing that they could substantially reduce any subsequent verdict (actual damages and civil penalties) and/or settlement if they waited long enough for a plaintiff to trade in a vehicle before the manufacturer repurchased the vehicle.

Third, Niedermeier’s purported concern that precluding an offset would incentivize buyers to reintroduce defective vehicles into the market to other consumers, without the labeling and notification warnings a manufacturer would otherwise have to provide, is misplaced. “[I]t is FCA, and not the vehicle’s owner, who undercuts the act’s labeling and notification requirements by refusing to repurchase the vehicle as required by the act. The labeling and notification requirements only apply where the manufacturer replaces or repurchases the vehicle, something FCA has refused to do.” Figueroa, 84 Cal.App.5th at 714.

In sum, the Niedermeier decision provides an economic incentive for manufacturers to avoid complying with the Song-Beverly Consumer Warranty Act and is a departure from the act’s pro-consumer purpose. We are cautiously optimistic that the California Supreme Court will reverse this decision, and that it will utilize the sound reasoning employed in Williams and Figueroa.

J. Brian Lynn is senior counsel, and Maria Sanjur-Van Brande is an associate at Joseph Kaufman & Associates, Inc

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