Many Rivian owners may not realize that Rivian’s purchase, preorder, reservation, or configuration terms can include an arbitration agreement and class action waiver. Arbitration provisions can affect where and how disputes are resolved, including disputes involving the purchase, sale, condition, service, or repair of a vehicle.
The good news is that Rivian makes the opt-out process simple if you act quickly.
How to Opt Out
According to Rivian’s terms, customers may opt out of the arbitration agreement and class action waiver within 30 days from the date they electronically sign the agreement.
To opt out, send an email to:
optout@rivian.com
The email should be sent from the email address associated with your Rivian ID.
Use this subject line:
Opt-Out of Arbitration
In the body of the email, include:
Your full name
Your address
That’s it.
Sample Email
To: optout@rivian.com
Subject: Opt-Out of Arbitration
Dear Rivian,
I am opting out of Rivian’s Dispute Resolution – Arbitration and Class Action Waiver.
My full name is:
[Full Name]My address is:
[Address]Thank you.
Practical Tip
After sending the email, save a copy of what you sent and keep proof of the date and time it was sent. It is also a good idea to keep a copy of the Rivian agreement you signed so you can confirm the applicable deadline.
Why This Matters
Opting out of arbitration may preserve important rights if a dispute later arises involving your Rivian vehicle. For example, California consumers with repeated warranty problems may have rights under California’s lemon law. Whether arbitration applies can affect how those rights are pursued.
This post is for general informational purposes only and is not legal advice. If you are dealing with repeated repair issues, long repair delays, recalls, electrical problems, battery issues, charging issues, suspension concerns, or other Rivian warranty problems, speak with a qualified consumer attorney about your specific situation.
If you’re experiencing issues with a 2021 – 2026 Rivian vehicle that have not been fixed in a reasonable number of attempts while under warranty, Joseph Kaufman and Associates can help you file a lemon claim seeking a repurchase or cash settlement.
Our team brings unparalleled experience and has recovered over $100 million on behalf of consumers and vehicle owners like you.
Please fill out the form below including any documentation you have regarding your vehicle’s issues and repairs. A lemon law attorney will review your info and set up a free consultation to let you know if you qualify for lemon law help.
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