""
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
5.0124 Yelp reviews
Posted on Yelp Yelp
Steven S. profile picture
Steven S.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Great attorney, very professional, very polite, highly recommend!! Expert in lemon law cases. And brings great results. If you need a professional attorney he is definitely the right person.
Posted on Yelp Yelp
Jim F. profile picture
Jim F.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Joseph helped me with a Hummer lease buyback. I was totally new to this never had a lemon vehicle before and he made the process easy! He was very quick to respond to any questions I had and the offer was better than expected from GM. Will definitely refer him to any friends or family if they have a new vehicle issue.
Posted on Yelp Yelp
Shannon S. profile picture
Shannon S.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2021 Ford Bronco Sport that I purchased brand-new. From the start, I dealt with an excessive number of recalls that made ownership a constant frustration. After one too many issues, I decided to reach out and see what my options were. I'm so glad I did. Joseph Kaufman & Associates handled everything professionally and efficiently. In the end, I received the full price of my vehicle plus additional compensation -- far more than I expected. I've already moved on and purchased a new car, which I couldn't have done without their help.
Posted on Yelp Yelp
Mary Lou C. profile picture
Mary Lou C.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Negotiating WIZARD!!! This review cannot began to say how PRICELESS Joe's services are when having a Lemon for a car. We contacted Car company Dodge Stellantis about buy back of Dodge Hornet due to multiple service repairs involving computer windowsield sensors, brakes, batteries etc. They refused to purchase car back. We were advised by friends to contact Joe Kaufman, "He will help you!" We contacted Joe and staff via email and they promptly returned information on how to proceed. Joe and his team provided clear and precise instructions on all stages of the proceedings. They are so easy to work with from afar- the communication was prompt with staff and Joe. Joe also helped us emotionally by taking calls and keeping us moving forward when it was pretty frustrating dealing with all the repairs. Joe was able to mediate a FANTASTIC settlement from FCA. We did not have to go to court due to Joe's Negotiating skills. We cannot thank him and his staff enough on the priceless services and assistance. We received fantastic and fair settlement!! Joe, Melissa and Staff are AMAZING!!! IF you have a Dodge Hornet or any other of the numerous cars that are Lemons' CONTACT JOE KAUFMAN AND ASSOCIATES!! They will help!:)
Posted on Yelp Yelp
Mikeforsythe F. profile picture
Mikeforsythe F.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I have employed law firms several times in the past for various purposes. Never have I received such a high level of service as I have with Joseph Kaufman. Joe communicated personally with me at every stage of the Lemon Law legal process, explaining it thoroughly and letting me know what to expect. Joe expertly questioned the manufacturer's representatives in deposition and caused them to make a key admission in my case that led to a great settlement. I was once represented by a highly prestigious law firm in a wrongful termination case where the stakes were much higher. Compared with this firm, I believe Joe's firm put more effort and professionalism into my case and were truly concerned about my situation. I couldn't have asked for better representation!
Posted on Yelp Yelp
Dean S. profile picture
Dean S.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
After hitting a dead end with GM, who showed zero interest in helping me with my vehicle issues, I turned to Joseph Kaufman & Associates. From start to finish, the team handled every detail--all I had to do was provide the necessary documentation. They even went the extra mile by accompanying me to the dealership for the final vehicle surrender. Although the process was lengthy, I was kept informed every step of the way. Ultimately, I received a settlement nearly 50% higher than my original purchase price. I couldn't be happier with the outcome. A huge thank you to Maria and Melissa for their incredible support!
Posted on Yelp Yelp
Lord R. profile picture
Lord R.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2020 Jeep Wrangler that I purchased brand-new and drove for 5 years and about 50,000 miles. I had actually requested a lemon buyback two years into ownership due to numerous issues, but the automaker refused. After one final major issue arose, I decided to contact Joseph Kaufman & Associates -- and I'm so glad I did. They took my case right away, and Christopher Hunt was the attorney assigned to me. Chris explained everything thoroughly at every step and always made sure I understood the process. His professionalism, patience, and attention to detail really stood out. The settlement Chris was able to secure for me was far beyond anything I could have imagined. After years of frustration with my Jeep, Joseph Kaufman & Associates finally brought me relief. I highly recommend them to anyone dealing with a lemon law issue -- they exceeded all my expectations.
Posted on Yelp Yelp
Kathy R. profile picture
Kathy R.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Joe was AMAZING at what he does! I am very pleased with the outcome of my case. The entire process was smooth and the settlement was much greater than I expected. For any lemon law issues, I strongly recommend working with Joe.
Posted on Yelp Yelp
Loretta R. profile picture
Loretta R.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Working with Joseph Kaufman & Associates (Scott Sanchez and Melissa), has been a great experience. They took the time to explain all aspects and details as my case went through the process. From beginning to end they kept me updated. My case was not only won, but with a settlement that exceeded by expectations.
Posted on Yelp Yelp
Yanira Z. profile picture
Yanira Z.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
From my initial call, Joe gave me an idea of what documents I needed to have in order to get my case started. He personally called to give me updates and worked to get the best realistic outcome on my lemon law case. I recommend him 100%!
Open/Close Menu Easy Lemon Law Resolution for California Lemon Car Owners
Cadillac Escalade L87 engine recall

Cadillac Escalade Owners: Do Not Ignore the L87 Engine Recall

If you own or lease a 2021–2024 Cadillac Escalade or Escalade ESV equipped with the 6.2L V8 gas engine, RPO L87, your vehicle may be part of a serious General Motors engine recall.

The recall is identified by NHTSA as Recall No. 25V-274 and by GM as Recall No. N252494000. According to GM’s safety recall filing with NHTSA, the recall involves certain GM trucks and SUVs equipped with the L87 engine, including 79,747 Cadillac Escalade vehicles and 46,280 Cadillac Escalade ESV vehicles built during the March 1, 2021 through May 31, 2024 suspect production window.

The issue is not minor. GM reported that the connecting rod and/or crankshaft engine components in affected vehicles may have manufacturing defects that can lead to engine damage and engine failure. If the engine fails while driving, the vehicle can lose propulsion, which increases the risk of a crash.

What Are the Symptoms of the Escalade L87 Engine Problem?

Escalade owners should pay close attention to any signs of engine trouble, including:

  • Knocking, banging, ticking, or other unusual engine noises
  • Check-engine light
  • Hesitation or lack of power
  • High RPMs
  • Abnormal shifting
  • Reduced propulsion
  • No-start condition
  • Engine seizure or complete engine failure
  • GM’s recall filing specifically identifies knocking or unusual engine noises, check-engine light, hesitation, high RPMs, abnormal shifting, reduced propulsion, and no-start conditions as possible warning signs before failure.

What Is GM’s Recall Remedy?

Cadillac Escalade L87 engine recall: what owners should know GM says dealers will inspect affected engines and, as necessary, repair or replace the engine. Vehicles that pass inspection are supposed to receive higher-viscosity oil, a new oil fill cap, an oil filter replacement, and an owner’s manual insert.

But Escalade owners should understand something important: a recall repair does not automatically erase a lemon law claim. If your vehicle has already suffered engine problems, has been at the dealership for an extended period, or continues to have symptoms after the recall work is performed, you may still have rights under California’s lemon law.

In January 2026, NHTSA opened Recall Query RQ26001 to investigate the adequacy of the recall remedy after receiving 36 Vehicle Owner Questionnaires alleging engine failure after the recall remedy had already been completed. NHTSA stated that the complaints alleged failures of both remedy paths: higher-viscosity oil and engine replacement.

Why the L87 Recall May Create Lemon Law Issues

California’s lemon law generally requires a manufacturer to repair warranty-covered defects within a reasonable number of repair attempts. If the manufacturer cannot do so, the manufacturer may be required to replace the vehicle or repurchase it. Civil Code section 1793.2 provides that if a manufacturer or its representative cannot repair a new motor vehicle to conform to the warranty after a reasonable number of attempts, the manufacturer must promptly replace the vehicle or make restitution.

For Escalade owners, the L87 recall may create lemon law issues when the vehicle has experienced problems such as:

  • Engine failure or engine replacement
  • Repeated engine complaints
  • Long delays waiting for an engine, parts, or recall inspection
  • Multiple visits for engine noise, check-engine light, reduced power, or drivability issues
  • A recall repair that did not actually fix the problem
  • Loss of confidence in the safety or reliability of the vehicle
  • California’s lemon law presumption may apply when, during the applicable early ownership period, the vehicle has been subject to multiple repair attempts or has been out of service for more than 30 cumulative days for warranty repairs. Civil Code section 1793.22 includes a presumption where the vehicle is out of service by reason of repair for more than 30 calendar days, among other circumstances.

A Recall Is Not the Same as a Lemon Law Buyback

Many owners assume that because GM issued a recall, they must simply wait for the dealership to perform the recall repair. That may be true for some vehicles. But for others, the recall may be only one part of a much larger warranty history.

A recall means the manufacturer has acknowledged a safety-related defect or noncompliance affecting a group of vehicles. A lemon law claim focuses on what happened to your specific vehicle: how many times it was taken in for repair, how long it was out of service, whether the defect was fixed, and whether the problem substantially impaired the vehicle’s use, value, or safety.

For a luxury SUV like a Cadillac Escalade, an engine defect can be especially significant. Owners pay premium prices for safety, reliability, towing capacity, family transportation, and peace of mind. A vehicle that knocks, hesitates, loses power, fails to start, or needs major engine work may not be performing as promised.

What Escalade Owners Should Do Now

If your Escalade is affected by the L87 recall, consider taking these steps:

  1. Check your VIN with GM or NHTSA to confirm whether your vehicle is included.
  2. Save every repair order, even if the dealer says “no problem found.”
  3. Document symptoms with dates, mileage, photos, and videos when safe to do so.
  4. Track days out of service, including time waiting for parts or an engine.
  5. Do not assume a completed recall ends the issue if symptoms continue.
  6. Get legal advice before accepting a trade-in, low cash offer, or broad release.

You May Be Entitled to a Repurchase, Replacement, or Compensation

If your 2021–2024 Cadillac Escalade or Escalade ESV has experienced L87 engine problems, you may have a California lemon law claim. Depending on the facts, possible remedies may include a vehicle repurchase, replacement, reimbursement, incidental damages, civil penalties, and payment of attorney’s fees and costs.

At Joseph Kaufman & Associates, we represent consumers throughout California in lemon law claims against major vehicle manufacturers, including General Motors and Cadillac.

If your Escalade has had engine noise, check-engine lights, reduced power, no-start issues, engine replacement, or extended downtime related to the L87 recall, contact us for a free case review.

Please fill out the form below including any documentation you have regarding your vehicle’s issues and repairs. A lemon law attorney will review your info and set up a free consultation to let you know if you qualify for lemon law help.

Fill out this form to Get Your Free Lemon Law Consultation

Write a comment:

© 2016 - 2026 Joseph Kaufman and Associates - Lemon Law Aid.

logo-footer

            

....