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Steven S.
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Great attorney, very professional, very polite, highly recommend!! Expert in lemon law cases. And brings great results. If you need a professional attorney he is definitely the right person.
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Jim F.
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Joseph helped me with a Hummer lease buyback. I was totally new to this never had a lemon vehicle before and he made the process easy! He was very quick to respond to any questions I had and the offer was better than expected from GM. Will definitely refer him to any friends or family if they have a new vehicle issue.
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Shannon S.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2021 Ford Bronco Sport that I purchased brand-new. From the start, I dealt with an excessive number of recalls that made ownership a constant frustration. After one too many issues, I decided to reach out and see what my options were. I'm so glad I did. Joseph Kaufman & Associates handled everything professionally and efficiently. In the end, I received the full price of my vehicle plus additional compensation -- far more than I expected. I've already moved on and purchased a new car, which I couldn't have done without their help.
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Mary Lou C.
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Negotiating WIZARD!!! This review cannot began to say how PRICELESS Joe's services are when having a Lemon for a car. We contacted Car company Dodge Stellantis about buy back of Dodge Hornet due to multiple service repairs involving computer windowsield sensors, brakes, batteries etc. They refused to purchase car back. We were advised by friends to contact Joe Kaufman, "He will help you!" We contacted Joe and staff via email and they promptly returned information on how to proceed. Joe and his team provided clear and precise instructions on all stages of the proceedings. They are so easy to work with from afar- the communication was prompt with staff and Joe. Joe also helped us emotionally by taking calls and keeping us moving forward when it was pretty frustrating dealing with all the repairs. Joe was able to mediate a FANTASTIC settlement from FCA. We did not have to go to court due to Joe's Negotiating skills. We cannot thank him and his staff enough on the priceless services and assistance. We received fantastic and fair settlement!! Joe, Melissa and Staff are AMAZING!!! IF you have a Dodge Hornet or any other of the numerous cars that are Lemons' CONTACT JOE KAUFMAN AND ASSOCIATES!! They will help!:)
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Mikeforsythe F.
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I have employed law firms several times in the past for various purposes. Never have I received such a high level of service as I have with Joseph Kaufman. Joe communicated personally with me at every stage of the Lemon Law legal process, explaining it thoroughly and letting me know what to expect. Joe expertly questioned the manufacturer's representatives in deposition and caused them to make a key admission in my case that led to a great settlement. I was once represented by a highly prestigious law firm in a wrongful termination case where the stakes were much higher. Compared with this firm, I believe Joe's firm put more effort and professionalism into my case and were truly concerned about my situation. I couldn't have asked for better representation!
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Dean S.
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After hitting a dead end with GM, who showed zero interest in helping me with my vehicle issues, I turned to Joseph Kaufman & Associates. From start to finish, the team handled every detail--all I had to do was provide the necessary documentation. They even went the extra mile by accompanying me to the dealership for the final vehicle surrender. Although the process was lengthy, I was kept informed every step of the way. Ultimately, I received a settlement nearly 50% higher than my original purchase price. I couldn't be happier with the outcome. A huge thank you to Maria and Melissa for their incredible support!
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Lord R.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2020 Jeep Wrangler that I purchased brand-new and drove for 5 years and about 50,000 miles. I had actually requested a lemon buyback two years into ownership due to numerous issues, but the automaker refused. After one final major issue arose, I decided to contact Joseph Kaufman & Associates -- and I'm so glad I did. They took my case right away, and Christopher Hunt was the attorney assigned to me. Chris explained everything thoroughly at every step and always made sure I understood the process. His professionalism, patience, and attention to detail really stood out. The settlement Chris was able to secure for me was far beyond anything I could have imagined. After years of frustration with my Jeep, Joseph Kaufman & Associates finally brought me relief. I highly recommend them to anyone dealing with a lemon law issue -- they exceeded all my expectations.
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Kathy R.
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Joe was AMAZING at what he does! I am very pleased with the outcome of my case. The entire process was smooth and the settlement was much greater than I expected. For any lemon law issues, I strongly recommend working with Joe.
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Loretta R.
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Working with Joseph Kaufman & Associates (Scott Sanchez and Melissa), has been a great experience. They took the time to explain all aspects and details as my case went through the process. From beginning to end they kept me updated. My case was not only won, but with a settlement that exceeded by expectations.
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Yanira Z.
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From my initial call, Joe gave me an idea of what documents I needed to have in order to get my case started. He personally called to give me updates and worked to get the best realistic outcome on my lemon law case. I recommend him 100%!
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Joseph Kaufman & Associates is proud to announce that its CEO was quoted in an article published in the Daily Journal.

You can read the article on the Daily Journal (with a subscription) or below

Aspects Of California’s New Lemon Law Remain Unclear

By Antoine Abou-Diwan

A major update to California’s Lemon Law intended to streamline litigation has some consumer advocates incensed, with key aspects of the new rules still unclear ahead of them taking effect next year.

AB 1755 shifts the financial burden of a lemon car from the manufacturer to the consumer, and will trap people in defective cars, according to Rosemary Shahan, president of advocacy group Consumers for Auto Reliability and Safety. She cited a provision of the law that allows the manufacturer to deduct negative equity when calculating restitution.

“It will make it a lot easier for manufacturers to get away with not fixing cars under warranty,” Shahan said. “If you have negative equity – you owe more than      you’re being offered – the manufacturers don’t have to reimburse you for the negative equity.” If the manufacturer does not repair a defective vehicle in a reasonable number of attempts, the existing law requires it to replace or repurchase the defective vehicle for the purchase price less an amount prorated for use prior to the discovery of the defect. AB 1755 is partly intended to reduce court congestion.

One in 12 new case filings (or 8.2%) in Los Angeles County Superior Court is a Lemon Law case. The number of Lemon Law cases filed there jumped from 6,220 in fiscal 2022-2023 to 8,182 in fiscal 2023-2024. This increase was responsible for 28% of the increase in civil filings generally (from 92,854 to 99,791) over the past year, according to court officials.

AB 1755 requires the consumer to notify the manufacturer in writing and provide a summary of the problems and repair history of the vehicle, and demand that the manufacturer replace or repurchase the vehicle. Manufacturers have up to 30 days to agree to replace or repurchase the vehicle, and another 30 days to complete the transaction.

Plaintiffs’ attorneys can be sanctioned $1,500 and defense attorneys can be sanctioned $2,500 for failing to comply with provisions relating to depositions. When he approved the law in September, Gov. Gavin Newsom acknowledged “substantive opposition” from consumer groups and, surprisingly, several automakers.

“While AB 1755 aims to speed resolution of Lemon Law claims and reduce litigation, many automakers, including smaller electric-vehicle automakers, have expressed serious concerns that some of the specific procedures prescribed in AB 1755 are unworkable for them,” Newsom wrote in his signing statement.

“In light of those concerns, the authors have agreed to introduce a bill early in the 2025-2026 legislative session that would amend the statute enacted by this bill to make its new procedures subject to election by a given automaker. Automakers that do not elect to utilize the new procedures to resolve Lemon Law claims on their vehicles would be subject to existing Lemon Law rules,” Newsom continued.

General Motors had the largest share of lemon law cases in California between 2018 and 2022, with 78 cars sold per case, according to a report from the Consumers for Auto Reliability and Safety Foundation. Mercedes-Benz had 324 car sales per case. Toyota had the smallest share of the cases, with 2,029 cars sold per case.

General Motors supported the new law.

“AB 1755 is a pro-consumer bill that will help impacted customers get back on the road faster. These common-sense reforms will close the loopholes in California’s Lemon Law that slow down the repurchase process for customers with legitimate claims and that clog up the court system,” Kia Floyd, GM vice president of state & local public policy, said in a press statement.

The company’s counsel for lemon law cases, Mary Lynn Arens McBride of Erskine Law PLLC, said she had no comment.

The Consumer Attorneys of California was a supporter of AB 1755.

“CAOC’s top priority is to make sure consumers can exercise their lemon law rights quickly and fairly,” Nancy Drabble, CEO of Consumer Attorneys of California, said in an emailed statement “AB 1755 implements new fast track deadlines and procedures that make our Lemon Law easier for consumers to use while ensuring California continues to lead the nation in safeguarding consumers’ rights.”

Plaintiffs’ side Joseph Kaufman and Associates’ founder said he planned to hire two new associates to handle lemon law cases but is waiting to see how the new law plays out.

“The issue is, there is a lot we don’t know,” Joseph A. Kaufman said. “What is so concerning and challenging is, the signing statement calls for a bill that allows car companies to opt out of.”

Kaufman said he has seen an increase in lemon law filings and an explosion in firms filing the claims.

“What hasn’t changed is car companies don’t like to be held accountable for defective products,” he said. “Yes, it is expensive to buy cars back, but they turn around and sell them.

Joseph A. Kaufman is the founder of Joseph Kaufman and Associates.

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