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Steven S.
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Great attorney, very professional, very polite, highly recommend!! Expert in lemon law cases. And brings great results. If you need a professional attorney he is definitely the right person.
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Jim F.
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Joseph helped me with a Hummer lease buyback. I was totally new to this never had a lemon vehicle before and he made the process easy! He was very quick to respond to any questions I had and the offer was better than expected from GM. Will definitely refer him to any friends or family if they have a new vehicle issue.
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Shannon S.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2021 Ford Bronco Sport that I purchased brand-new. From the start, I dealt with an excessive number of recalls that made ownership a constant frustration. After one too many issues, I decided to reach out and see what my options were. I'm so glad I did. Joseph Kaufman & Associates handled everything professionally and efficiently. In the end, I received the full price of my vehicle plus additional compensation -- far more than I expected. I've already moved on and purchased a new car, which I couldn't have done without their help.
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Mary Lou C.
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Negotiating WIZARD!!! This review cannot began to say how PRICELESS Joe's services are when having a Lemon for a car. We contacted Car company Dodge Stellantis about buy back of Dodge Hornet due to multiple service repairs involving computer windowsield sensors, brakes, batteries etc. They refused to purchase car back. We were advised by friends to contact Joe Kaufman, "He will help you!" We contacted Joe and staff via email and they promptly returned information on how to proceed. Joe and his team provided clear and precise instructions on all stages of the proceedings. They are so easy to work with from afar- the communication was prompt with staff and Joe. Joe also helped us emotionally by taking calls and keeping us moving forward when it was pretty frustrating dealing with all the repairs. Joe was able to mediate a FANTASTIC settlement from FCA. We did not have to go to court due to Joe's Negotiating skills. We cannot thank him and his staff enough on the priceless services and assistance. We received fantastic and fair settlement!! Joe, Melissa and Staff are AMAZING!!! IF you have a Dodge Hornet or any other of the numerous cars that are Lemons' CONTACT JOE KAUFMAN AND ASSOCIATES!! They will help!:)
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Mikeforsythe F.
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I have employed law firms several times in the past for various purposes. Never have I received such a high level of service as I have with Joseph Kaufman. Joe communicated personally with me at every stage of the Lemon Law legal process, explaining it thoroughly and letting me know what to expect. Joe expertly questioned the manufacturer's representatives in deposition and caused them to make a key admission in my case that led to a great settlement. I was once represented by a highly prestigious law firm in a wrongful termination case where the stakes were much higher. Compared with this firm, I believe Joe's firm put more effort and professionalism into my case and were truly concerned about my situation. I couldn't have asked for better representation!
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Dean S.
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After hitting a dead end with GM, who showed zero interest in helping me with my vehicle issues, I turned to Joseph Kaufman & Associates. From start to finish, the team handled every detail--all I had to do was provide the necessary documentation. They even went the extra mile by accompanying me to the dealership for the final vehicle surrender. Although the process was lengthy, I was kept informed every step of the way. Ultimately, I received a settlement nearly 50% higher than my original purchase price. I couldn't be happier with the outcome. A huge thank you to Maria and Melissa for their incredible support!
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Lord R.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2020 Jeep Wrangler that I purchased brand-new and drove for 5 years and about 50,000 miles. I had actually requested a lemon buyback two years into ownership due to numerous issues, but the automaker refused. After one final major issue arose, I decided to contact Joseph Kaufman & Associates -- and I'm so glad I did. They took my case right away, and Christopher Hunt was the attorney assigned to me. Chris explained everything thoroughly at every step and always made sure I understood the process. His professionalism, patience, and attention to detail really stood out. The settlement Chris was able to secure for me was far beyond anything I could have imagined. After years of frustration with my Jeep, Joseph Kaufman & Associates finally brought me relief. I highly recommend them to anyone dealing with a lemon law issue -- they exceeded all my expectations.
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Kathy R.
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Joe was AMAZING at what he does! I am very pleased with the outcome of my case. The entire process was smooth and the settlement was much greater than I expected. For any lemon law issues, I strongly recommend working with Joe.
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Loretta R.
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Working with Joseph Kaufman & Associates (Scott Sanchez and Melissa), has been a great experience. They took the time to explain all aspects and details as my case went through the process. From beginning to end they kept me updated. My case was not only won, but with a settlement that exceeded by expectations.
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Yanira Z.
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From my initial call, Joe gave me an idea of what documents I needed to have in order to get my case started. He personally called to give me updates and worked to get the best realistic outcome on my lemon law case. I recommend him 100%!
Open/Close Menu Easy Lemon Law Resolution for California Lemon Car Owners
Common RAM Vehicle Lemon Issues

RAM trucks are built for work, towing and long hauls, which is exactly why owners feel it when something keeps going wrong. A truck that stalls in traffic, a dashboard screen that goes dark, or a transmission that clunks between gears is more than an annoyance. When the same problem keeps coming back after repeated dealer visits, it may qualify as a “lemon” under state law.

This article walks through the RAM problems owners and investigators report most often, explains how California’s lemon law generally treats them, and finishes with answers to frequently asked questions.

When Is a RAM Truck Legally a “Lemon”?

In California, lemon law protection comes from the Song-Beverly Consumer Warranty Act, including the Tanner Consumer Protection Act. The core idea is simple: if a defect substantially impairs the vehicle’s use, value or safety, and the manufacturer cannot fix it after a reasonable number of attempts under warranty, the owner may be entitled to a buyback or replacement.

The law sets out a presumption that a reasonable number of attempts has been made if, within 18 months of delivery or 18,000 miles (whichever comes first), one of the following happens:

  • Safety defect: The same safety-related defect that could cause death or serious injury has been repaired two or more times.
  • Repeated repairs: The same problem has gone through four or more repair attempts.
  • Days out of service: The vehicle has been in the shop for repairs for more than 30 cumulative calendar days.

That presumption is a helpful shortcut, not a hard deadline. A claim can still exist if your repair history does not fit neatly into those numbers. Keep in mind too that California changed parts of its lemon law process starting in 2025, and manufacturers can choose whether to follow the newer procedures, so it is worth confirming how the rules apply to your specific truck.

The Most Common RAM Problems Linked to Lemon Claims

1. Engine Stalling and Loss of Power (eTorque)

One of the best-documented RAM problems involves the 5.7L HEMI V8 paired with the eTorque mild-hybrid system, which replaces the traditional alternator with a 48-volt motor-generator. In 2023, the manufacturer recalled roughly 131,700 model year 2021 RAM 1500 trucks because of a software calibration issue that could create an overly rich fuel mixture and cause the engine to stall.

The story did not end there. Federal regulators later opened a preliminary evaluation covering an estimated 150,000 model year 2022 RAM 1500 and Jeep Wagoneer vehicles with the same engine setup, after owners reported engines shutting off, often at low speeds, followed by the truck shifting into park and applying the parking brake. Many complaints mention battery-fault warnings and trouble restarting. The manufacturer has indicated this later pattern may point to an electrical cause rather than the fuel issue addressed in the earlier recall. Because a truck that loses power in traffic is a genuine safety hazard, stalling complaints can carry extra weight in a lemon law claim.

2. Electrical System Failures

Electrical trouble is a recurring theme across recent model years. A review of owner complaints, recalls, service bulletins and federal data on the 2026 RAM 1500 identified electrical system failures as the most commonly reported category, alongside HVAC malfunctions and transmission glitches. Lemon law practitioners also point to ongoing electrical and infotainment complaints on 2022 and newer RAM 1500, 2500 and 3500 trucks. These faults are frustrating to diagnose because they often come and go, which is why documenting each occurrence matters so much.

3. Uconnect Infotainment and Screen Problems

Owners of recent-generation RAM 1500 trucks frequently report the Uconnect system crashing, freezing, or displaying a black or blue screen, sometimes cutting off access to the radio, navigation and climate controls. Dealer service bulletins describe blank-screen and intermittent blue-screen conditions, with the rear-view camera typically still working. A software incompatibility recall was also announced for the 2022 model year, and consumer litigation over Uconnect performance has been reported. A glitchy screen may seem minor, but when it controls climate settings or the backup camera display, it can substantially impair use and, in some cases, safety.

4. HEMI Lifter, Camshaft and Exhaust Manifold Issues

The 5.7L HEMI with the Multi-Displacement System (MDS) is known for the “HEMI tick,” a ticking or rattling noise commonly traced to worn lifters. Left alone, failed lifters can damage the camshaft, and the repair often means replacing both. Owners also report broken exhaust manifold bolts from repeated heat cycling, and a leaking manifold is sometimes mistaken for a lifter problem. Commonly cited repair estimates run into the thousands of dollars, which is a major reason owners look to the warranty and the lemon law rather than paying out of pocket. One caution: a service bulletin notes that a misaligned disconnecting pin on an MDS lifter can be normal, so a proper diagnosis from the dealer matters.

5. Transmission and Gear Selector Malfunctions

Transmission complaints show up across many model years. Common descriptions include hard or harsh shifting, a clunk between gears, high revving, and trouble shifting at all. Recent reviews of newer trucks also list gear selector malfunctions among reported issues. Past California buyback cases involving RAM 1500 trucks have featured difficult shifting, clunking, and hard upshifts and downshifts alongside other defects, and in those examples the manufacturer repurchased the truck.

6. Steering, Backup Camera and Build Quality Defects

Other problems that appear in complaint data and litigation include electric power steering failures with little warning, backup camera failures, HVAC malfunctions, and structural or build quality defects. Steering failures in particular raise the same safety concerns as stalling, since they can affect whether a driver can control the vehicle.

What to Do If You Suspect Your RAM is a Lemon

  1. Take the truck to an authorized RAM dealer every time the problem appears, and make sure each visit produces a written repair order.
  2. Describe the problem on every repair order in your own words, and check that the service advisor records it accurately, including “could not duplicate” visits.
  3. Keep a log of dates, mileage, days in the shop, and any safety-related incidents such as stalling or loss of steering assist.
  4. Save your purchase or lease contract, warranty paperwork, recall notices and all correspondence with the dealer and manufacturer.
  5. Check whether your VIN has open recalls and whether related service bulletins exist for your symptoms.
  6. Speak with a California lemon law attorney early. Time limits and notice requirements can affect your options, and manufacturers generally pay reasonable attorney’s fees in successful claims.

Frequently Asked Questions

How many repair attempts make a RAM a lemon in California?

There is no single magic number. California law presumes a reasonable number of attempts after two tries for a serious safety defect, four tries for the same problem, or more than 30 cumulative days in the shop, within the first 18 months or 18,000 miles. Claims can still succeed outside those thresholds depending on the facts.

Does the lemon law cover used or leased RAM trucks?

It can. Leased vehicles are covered, and used vehicles can qualify under some consumer protection statutes depending on the warranty status. The vehicle must have been purchased or leased at retail in California.

What can I get if my RAM qualifies?

Typically the manufacturer must either replace the vehicle or repurchase it. A buyback generally includes your down payment, payments made, registration and related costs, minus a mileage offset for the miles you drove before the first repair attempt on the defect. That offset is commonly calculated as the miles at first repair divided by 120,000, multiplied by the purchase price. Civil penalties and attorney’s fees may also be available in some cases.

Do I have to go to arbitration first?

Not always. If the manufacturer offers a qualified third-party dispute resolution program and properly notified you about it, you may need to use it before relying on the statutory presumption. Whether this applies to you depends on the paperwork you received.

Did California’s 2025 lemon law changes affect RAM owners?

Possibly. Assembly Bill 1755 introduced new procedures for lemon law lawsuits, and Senate Bill 26 let manufacturers opt in to them. The state’s Department of Consumer Affairs publishes the list of manufacturers that have chosen the new process, so check it for Stellantis, RAM’s parent company, or ask an attorney which rules apply to your claim. The new rules can include written notice requirements before you can seek civil penalties.

Are recalls and lemon claims the same thing?

No. A recall is a repair program for a known defect. Having a recall does not mean your truck is a lemon, and not having one does not rule out a claim. That said, recall paperwork, investigations and service bulletins can support your case by showing a defect is real and widespread.

Does a software update or recall repair count as a repair attempt?

It can, if you brought the truck in for the problem and the repair did not fix it. Make sure each visit is documented on a repair order so the attempt is on record.

How do I know if my specific RAM has a known problem?

Search your VIN for open recalls on the federal safety site, review service bulletins for your model year, and compare your symptoms with owner complaints. Then bring your repair records to a lemon law attorney, who can evaluate whether your history meets the legal standard.

This article is general information, not legal advice. Lemon law outcomes depend on the specific facts of each vehicle and each state’s rules.

How Joseph Kaufman & Associates Can Help You With Your Rivian Lemon Problems

If you’re experiencing issues with a 2020 – 2026 RAM vehicle which haven’t been fixed in a reasonable number of attempts while under warranty, Joseph Kaufman and Associates can help you file a lemon claim seeking a repurchase or cash settlement.

Our team brings unparalleled experience and has recovered over $150 million on behalf of consumers and vehicle owners like you.

Please fill out the form below including any documentation you have regarding your vehicle’s issues and repairs. A lemon law attorney will review your info and set up a free consultation to let you know if you qualify for lemon law help.

Fill out this form to Get Your Free Rivian Lemon Law Consultation

References
California lemon law and 2025 procedures
• California Department of Consumer Affairs, Arbitration Certification Program: New Lemon Law Procedures — https://www.dca.ca.gov/acp/new_lemon_law.shtml
• BBB National Programs: Navigating California’s Evolving Lemon Law Landscape — https://bbbprograms.org/media/insights/blog/ca-lemon-law
eTorque stalling, recalls and investigations
• NHTSA Office of Defects Investigation, PE24018 Opening Resume — https://static.nhtsa.gov/odi/inv/2024/INOA-PE24018-15183.pdf
• The Drive: More Than 131,000 2021 Ram 1500 Trucks Recalled for Stalling Engines — https://www.thedrive.com/news/over-131000-ram-1500-trucks-recalled-for-stalling-engines
• The Truth About Cars: Ram, Jeep 5.7L eTorque System Under Investigation By NHTSA — https://thetruthaboutcars.com/cars/news-blog/ram-jeep-5-7l-etorque-system-stalling-issue-under-investigation-44508286
Common RAM defects and owner complaints
• Engine Patrol: 13 Most Common Ram 1500 Problems — https://enginepatrol.com/ram-1500-common-problems/
• CarComplaints: 2022 Ram 1500 Technical Service Bulletins — https://carcomplaints.com/Ram/1500/2022/tsbs
• CarComplaints: Ram 1500 TSB #9100229 (MDS lifter) — https://m.carcomplaints.com/Ram/1500/2023/tsbs/tsb-9100229.shtml
• AU7O: Most Common RAM 1500 Classic Problems — https://au7o.io/known-issues/ram-1500-classic?year=2024

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