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5.0124 Yelp reviews
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Steven S. profile picture
Steven S.
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Great attorney, very professional, very polite, highly recommend!! Expert in lemon law cases. And brings great results. If you need a professional attorney he is definitely the right person.
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Jim F. profile picture
Jim F.
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Joseph helped me with a Hummer lease buyback. I was totally new to this never had a lemon vehicle before and he made the process easy! He was very quick to respond to any questions I had and the offer was better than expected from GM. Will definitely refer him to any friends or family if they have a new vehicle issue.
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Shannon S. profile picture
Shannon S.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2021 Ford Bronco Sport that I purchased brand-new. From the start, I dealt with an excessive number of recalls that made ownership a constant frustration. After one too many issues, I decided to reach out and see what my options were. I'm so glad I did. Joseph Kaufman & Associates handled everything professionally and efficiently. In the end, I received the full price of my vehicle plus additional compensation -- far more than I expected. I've already moved on and purchased a new car, which I couldn't have done without their help.
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Mary Lou C.
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Negotiating WIZARD!!! This review cannot began to say how PRICELESS Joe's services are when having a Lemon for a car. We contacted Car company Dodge Stellantis about buy back of Dodge Hornet due to multiple service repairs involving computer windowsield sensors, brakes, batteries etc. They refused to purchase car back. We were advised by friends to contact Joe Kaufman, "He will help you!" We contacted Joe and staff via email and they promptly returned information on how to proceed. Joe and his team provided clear and precise instructions on all stages of the proceedings. They are so easy to work with from afar- the communication was prompt with staff and Joe. Joe also helped us emotionally by taking calls and keeping us moving forward when it was pretty frustrating dealing with all the repairs. Joe was able to mediate a FANTASTIC settlement from FCA. We did not have to go to court due to Joe's Negotiating skills. We cannot thank him and his staff enough on the priceless services and assistance. We received fantastic and fair settlement!! Joe, Melissa and Staff are AMAZING!!! IF you have a Dodge Hornet or any other of the numerous cars that are Lemons' CONTACT JOE KAUFMAN AND ASSOCIATES!! They will help!:)
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Mikeforsythe F.
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I have employed law firms several times in the past for various purposes. Never have I received such a high level of service as I have with Joseph Kaufman. Joe communicated personally with me at every stage of the Lemon Law legal process, explaining it thoroughly and letting me know what to expect. Joe expertly questioned the manufacturer's representatives in deposition and caused them to make a key admission in my case that led to a great settlement. I was once represented by a highly prestigious law firm in a wrongful termination case where the stakes were much higher. Compared with this firm, I believe Joe's firm put more effort and professionalism into my case and were truly concerned about my situation. I couldn't have asked for better representation!
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Dean S. profile picture
Dean S.
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After hitting a dead end with GM, who showed zero interest in helping me with my vehicle issues, I turned to Joseph Kaufman & Associates. From start to finish, the team handled every detail--all I had to do was provide the necessary documentation. They even went the extra mile by accompanying me to the dealership for the final vehicle surrender. Although the process was lengthy, I was kept informed every step of the way. Ultimately, I received a settlement nearly 50% higher than my original purchase price. I couldn't be happier with the outcome. A huge thank you to Maria and Melissa for their incredible support!
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Lord R. profile picture
Lord R.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2020 Jeep Wrangler that I purchased brand-new and drove for 5 years and about 50,000 miles. I had actually requested a lemon buyback two years into ownership due to numerous issues, but the automaker refused. After one final major issue arose, I decided to contact Joseph Kaufman & Associates -- and I'm so glad I did. They took my case right away, and Christopher Hunt was the attorney assigned to me. Chris explained everything thoroughly at every step and always made sure I understood the process. His professionalism, patience, and attention to detail really stood out. The settlement Chris was able to secure for me was far beyond anything I could have imagined. After years of frustration with my Jeep, Joseph Kaufman & Associates finally brought me relief. I highly recommend them to anyone dealing with a lemon law issue -- they exceeded all my expectations.
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Kathy R. profile picture
Kathy R.
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Joe was AMAZING at what he does! I am very pleased with the outcome of my case. The entire process was smooth and the settlement was much greater than I expected. For any lemon law issues, I strongly recommend working with Joe.
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Loretta R. profile picture
Loretta R.
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Working with Joseph Kaufman & Associates (Scott Sanchez and Melissa), has been a great experience. They took the time to explain all aspects and details as my case went through the process. From beginning to end they kept me updated. My case was not only won, but with a settlement that exceeded by expectations.
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Yanira Z. profile picture
Yanira Z.
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From my initial call, Joe gave me an idea of what documents I needed to have in order to get my case started. He personally called to give me updates and worked to get the best realistic outcome on my lemon law case. I recommend him 100%!
Open/Close Menu Easy Lemon Law Resolution for California Lemon Car Owners
California's CARS Act

Brief Overview

The CARS act imposes a statutory duty on dealers to make clear statements, quotes, and advertisements on vehicle purchase prices based on the total price of the vehicle, including disclosures of total payments, trade ins, and consequences of defaulting. Dealerships must retain these documents for at least two (2) years.

The act also imposes a statutory duty on dealers to disclose material information related to vehicle purchases, regulates add-on products by requiring that they be optional and that dealers remit payment to add-on service providers within ten (10) days, and provides consumers with a three (3) day right to cancel certain used vehicle purchases, provided the vehicle has not been driven more than 400 miles.

The CARS Act also protects consumers from being asked to give up their rights, and the remedies available for violations of the CARS Act are cumulative, meaning consumers may still pursue relief under other California consumer protection laws.

What is it?

The CARS act is California state law that was signed into law by Governor Gavin Newsom, and takes effect in October 2026. The purpose of the law is to protect consumers and combat unethical car dealership practices.

How does it work?

The CARS Act establishes clear, enforceable rules governing how dealerships advertise vehicles, communicate prices and payments, sell add-on products, and complete vehicle transactions. Instead of relying on vague, the law creates specific statutory duties for dealers. When those duties are not followed, violations are easier to identify and enforce.

The Act is best understood through its primary goals.

  1. Pricing Transparency – Dealer Disclosures

One of the central aims of the CARS Act is to increase pricing transparency throughout the car-buying process.

The law requires dealers to clearly and conspicuously disclose the “total price” of a vehicle, rather than advertising or negotiating based on monthly payments. The total price represents the full sale price of the vehicle, excluding certain government-imposed taxes and fees, and must be used consistently in advertising and written communications involving a specific vehicle.

Dealers must also provide written disclosures during negotiations about monthly and total payment amounts, optional add-on products/services, assumptions related to trade-ins or down payments, and whether lower monthly payments may increase total cost.

Dealers are also required to retain a copy of these pricing disclosures for at least two (2) years. These disclosures are intended to reduce bait-and-switch tactics and give consumers realistic and clear purchase options before buying.

  1. Deceptive Practice Prevention

The CARS act creates statutory violations when dealers materially misrepresent information related to:

  • the costs or terms of purchasing, financing, or leasing a vehicle
  • any costs, limitation, benefit, or any other aspect of an add-on product or service
  • whether a transaction is a sale or lease,
  • the availability of vehicles at total price communicated by the dealer,

among other things.

Dealers must clearly and conspicuously disclose the information above. Rather than consumers proving misrepresentation by the dealer, the act places the burden on dealerships to show that they have properly informed customers of vital information.

The CARS Act directly addresses the sale of add-on products, which have historically been a source of consumer confusion and inflated pricing.

The Act requires dealers to disclose add-ons as optional, prohibits dealers from charging for add-ons that provide no benefit to the consumer, and requires the dealer to pay the add-on service provider within ten (10) days of the purchase.

This prevents dealerships from attaching add-ons as requirements for financing, leasing, or other agreements and ensures that consumers actually receive the coverage they pay for when they pay for it.

  • Consumer Protection

The CARS Act creates a significant consumer right for used car buyers.

Under the statute, used car buyers have three (3) days to cancel a purchase of a used car, if the price of the vehicle is less than fifty thousand dollars ($50,000) and the vehicle has been driven less than four hundred (400) miles by the purchaser.

Purchasers may be subject to a restocking fee up to $700 but cannot be denied this remedy as long as the requirements above are met. This gives consumers time to reconsider and reevaluate purchases and reduces the pressure of being locked into unfavorable deals.

  1. Remedies

The CARS Act emphasizes that consumer rights under this law cannot be waived.

In addition, remedies for violations of the CARS Act are cumulative. This means that a violation may also support claims under other California consumer protection laws.

Why the CARS Act Matters for Consumers and Attorneys

For consumers, the CARS Act means more transparency, fewer hidden fees, greater protection from deceptive sales tactics, and a real chance to reconsider certain used car purchases.

For attorneys, the law provides clear, enforceable rules that make improper dealership conduct easier to identify and litigate. By spelling out what is unlawful, the CARS Act strengthens consumer claims and changes how auto sales and leasing disputes are evaluated in California.

Ultimately, the CARS Act strengthens consumer bargaining power through transparency, equips attorneys with clearer standards to enforce consumer rights, and streamlines both the car buying process and the legal mechanisms that support it.

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