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5.0124 Yelp reviews
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Steven S. profile picture
Steven S.
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Great attorney, very professional, very polite, highly recommend!! Expert in lemon law cases. And brings great results. If you need a professional attorney he is definitely the right person.
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Jim F. profile picture
Jim F.
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Joseph helped me with a Hummer lease buyback. I was totally new to this never had a lemon vehicle before and he made the process easy! He was very quick to respond to any questions I had and the offer was better than expected from GM. Will definitely refer him to any friends or family if they have a new vehicle issue.
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Shannon S. profile picture
Shannon S.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2021 Ford Bronco Sport that I purchased brand-new. From the start, I dealt with an excessive number of recalls that made ownership a constant frustration. After one too many issues, I decided to reach out and see what my options were. I'm so glad I did. Joseph Kaufman & Associates handled everything professionally and efficiently. In the end, I received the full price of my vehicle plus additional compensation -- far more than I expected. I've already moved on and purchased a new car, which I couldn't have done without their help.
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Mary Lou C. profile picture
Mary Lou C.
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Negotiating WIZARD!!! This review cannot began to say how PRICELESS Joe's services are when having a Lemon for a car. We contacted Car company Dodge Stellantis about buy back of Dodge Hornet due to multiple service repairs involving computer windowsield sensors, brakes, batteries etc. They refused to purchase car back. We were advised by friends to contact Joe Kaufman, "He will help you!" We contacted Joe and staff via email and they promptly returned information on how to proceed. Joe and his team provided clear and precise instructions on all stages of the proceedings. They are so easy to work with from afar- the communication was prompt with staff and Joe. Joe also helped us emotionally by taking calls and keeping us moving forward when it was pretty frustrating dealing with all the repairs. Joe was able to mediate a FANTASTIC settlement from FCA. We did not have to go to court due to Joe's Negotiating skills. We cannot thank him and his staff enough on the priceless services and assistance. We received fantastic and fair settlement!! Joe, Melissa and Staff are AMAZING!!! IF you have a Dodge Hornet or any other of the numerous cars that are Lemons' CONTACT JOE KAUFMAN AND ASSOCIATES!! They will help!:)
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Mikeforsythe F. profile picture
Mikeforsythe F.
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I have employed law firms several times in the past for various purposes. Never have I received such a high level of service as I have with Joseph Kaufman. Joe communicated personally with me at every stage of the Lemon Law legal process, explaining it thoroughly and letting me know what to expect. Joe expertly questioned the manufacturer's representatives in deposition and caused them to make a key admission in my case that led to a great settlement. I was once represented by a highly prestigious law firm in a wrongful termination case where the stakes were much higher. Compared with this firm, I believe Joe's firm put more effort and professionalism into my case and were truly concerned about my situation. I couldn't have asked for better representation!
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Dean S. profile picture
Dean S.
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After hitting a dead end with GM, who showed zero interest in helping me with my vehicle issues, I turned to Joseph Kaufman & Associates. From start to finish, the team handled every detail--all I had to do was provide the necessary documentation. They even went the extra mile by accompanying me to the dealership for the final vehicle surrender. Although the process was lengthy, I was kept informed every step of the way. Ultimately, I received a settlement nearly 50% higher than my original purchase price. I couldn't be happier with the outcome. A huge thank you to Maria and Melissa for their incredible support!
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Lord R. profile picture
Lord R.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2020 Jeep Wrangler that I purchased brand-new and drove for 5 years and about 50,000 miles. I had actually requested a lemon buyback two years into ownership due to numerous issues, but the automaker refused. After one final major issue arose, I decided to contact Joseph Kaufman & Associates -- and I'm so glad I did. They took my case right away, and Christopher Hunt was the attorney assigned to me. Chris explained everything thoroughly at every step and always made sure I understood the process. His professionalism, patience, and attention to detail really stood out. The settlement Chris was able to secure for me was far beyond anything I could have imagined. After years of frustration with my Jeep, Joseph Kaufman & Associates finally brought me relief. I highly recommend them to anyone dealing with a lemon law issue -- they exceeded all my expectations.
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Kathy R. profile picture
Kathy R.
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Joe was AMAZING at what he does! I am very pleased with the outcome of my case. The entire process was smooth and the settlement was much greater than I expected. For any lemon law issues, I strongly recommend working with Joe.
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Loretta R. profile picture
Loretta R.
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Working with Joseph Kaufman & Associates (Scott Sanchez and Melissa), has been a great experience. They took the time to explain all aspects and details as my case went through the process. From beginning to end they kept me updated. My case was not only won, but with a settlement that exceeded by expectations.
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Yanira Z. profile picture
Yanira Z.
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From my initial call, Joe gave me an idea of what documents I needed to have in order to get my case started. He personally called to give me updates and worked to get the best realistic outcome on my lemon law case. I recommend him 100%!
Open/Close Menu Easy Lemon Law Resolution for California Lemon Car Owners
Vehicle Prices Are at Record High. File a lemon claim.

New vehicles have never been more expensive.

According to the Automotive News/Catalyst IQ tracker, new-vehicle prices recently climbed past a record that had stood for nearly three years. The tracker hit $51,820 on June 26, surpassing the July 2023 record, and then continued climbing to close the first half of the year at $51,974. That is a 4.9% increase from a year earlier.

For California consumers, that matters.

When a vehicle costs $50,000, $60,000, $70,000, or more, every repair visit feels more frustrating. You are not just losing time. You are paying a premium price for a vehicle that should work properly. If your expensive new vehicle has already been back to the dealership at least twice for the same warranty defect, it may be time to seriously consider a lemon law claim.

Today’s vehicle market is putting enormous financial pressure on buyers and lessees. Prices are rising across many segments. Compact sedans have reportedly seen some of the largest increases, with prices up 12% from a year earlier. Redesigned models such as the Kia Telluride and Toyota RAV4 also posted sharp year-over-year increases.

Even with these price hikes, vehicles are still selling quickly. Consumers are paying more, monthly payments are stretching budgets further, and many buyers are locked into long-term loans or leases.

That makes repeated warranty defects even more unacceptable.

If you bought or leased a new vehicle and it keeps returning to the dealership for the same problem, you may have rights under California’s lemon law.

A common misconception is that a vehicle has to be completely undrivable before it qualifies as a lemon. That is not true.

In many cases, if a vehicle has been subject to at least two warranty repair attempts for the same defect, it may be worth having the case reviewed. The issue could involve the engine, transmission, electrical system, infotainment system, brakes, steering, air conditioning, battery, charging system, safety features, or any other defect covered by the manufacturer’s warranty.

The key question is whether the manufacturer or dealership has had a reasonable opportunity to repair the problem and failed to do so.

That does not mean every vehicle with two repair visits automatically qualifies. But it does mean the situation is serious enough that consumers should not ignore it, especially when they are paying record-high prices for the vehicle.

When vehicle prices are at record highs, a lemon law claim is not just about frustration. It can be a financially savvy way to recover money tied up in a defective vehicle.

Depending on the facts, a successful California lemon law claim may allow a consumer to pursue:

– A vehicle repurchase, including reimbursement of qualifying payments, down payment, registration, and other recoverable charges;

– A cash settlement; and

– Payment of attorney’s fees and costs by the manufacturer.

– For many consumers, this can be a practical way to avoid continuing to pour money into a vehicle that has already proven unreliable.

If your vehicle has been in for repeated warranty repairs, start gathering your repair orders now. Those documents are critical. They show the dates, mileage, complaints, repairs attempted, and whether the dealership verified the concern.

You should also keep records of your lease or purchase agreement, payment history, registration, towing expenses, rental car expenses, and communications with the dealership or manufacturer.

The more expensive vehicles become, the more important it is for consumers to protect themselves. If you paid a premium price for a new vehicle, you should not have to accept repeated defects as part of the deal.

Vehicle prices are at record highs. If your new vehicle has had at least two warranty repair claims for the same defect, bringing a lemon law claim may be one of the smartest financial decisions you can make.

You paid for a reliable vehicle. If the manufacturer cannot repair it under warranty after a reasonable number of attempts, California’s lemon law may give you a way to recover substantial money and move on from the problem.

Joseph Kaufman & Associates helps California consumers pursue lemon law claims against vehicle manufacturers. If your vehicle has been back to the dealership multiple times for the same issue, contact us to find out whether you may have a claim.

This post is attorney advertising. Every case depends on its own facts, and prior results do not guarantee a similar outcome.

Please fill out the form below including any documentation you have regarding your vehicle’s issues and repairs. A lemon law attorney will review your info and set up a free consultation to let you know if you qualify for lemon law help.

Fill out this form to Get Your Free Lemon Law Consultation

 

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