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5.0124 Yelp reviews
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Steven S. profile picture
Steven S.
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Great attorney, very professional, very polite, highly recommend!! Expert in lemon law cases. And brings great results. If you need a professional attorney he is definitely the right person.
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Jim F. profile picture
Jim F.
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Joseph helped me with a Hummer lease buyback. I was totally new to this never had a lemon vehicle before and he made the process easy! He was very quick to respond to any questions I had and the offer was better than expected from GM. Will definitely refer him to any friends or family if they have a new vehicle issue.
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Shannon S. profile picture
Shannon S.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2021 Ford Bronco Sport that I purchased brand-new. From the start, I dealt with an excessive number of recalls that made ownership a constant frustration. After one too many issues, I decided to reach out and see what my options were. I'm so glad I did. Joseph Kaufman & Associates handled everything professionally and efficiently. In the end, I received the full price of my vehicle plus additional compensation -- far more than I expected. I've already moved on and purchased a new car, which I couldn't have done without their help.
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Mary Lou C.
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Negotiating WIZARD!!! This review cannot began to say how PRICELESS Joe's services are when having a Lemon for a car. We contacted Car company Dodge Stellantis about buy back of Dodge Hornet due to multiple service repairs involving computer windowsield sensors, brakes, batteries etc. They refused to purchase car back. We were advised by friends to contact Joe Kaufman, "He will help you!" We contacted Joe and staff via email and they promptly returned information on how to proceed. Joe and his team provided clear and precise instructions on all stages of the proceedings. They are so easy to work with from afar- the communication was prompt with staff and Joe. Joe also helped us emotionally by taking calls and keeping us moving forward when it was pretty frustrating dealing with all the repairs. Joe was able to mediate a FANTASTIC settlement from FCA. We did not have to go to court due to Joe's Negotiating skills. We cannot thank him and his staff enough on the priceless services and assistance. We received fantastic and fair settlement!! Joe, Melissa and Staff are AMAZING!!! IF you have a Dodge Hornet or any other of the numerous cars that are Lemons' CONTACT JOE KAUFMAN AND ASSOCIATES!! They will help!:)
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Mikeforsythe F.
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I have employed law firms several times in the past for various purposes. Never have I received such a high level of service as I have with Joseph Kaufman. Joe communicated personally with me at every stage of the Lemon Law legal process, explaining it thoroughly and letting me know what to expect. Joe expertly questioned the manufacturer's representatives in deposition and caused them to make a key admission in my case that led to a great settlement. I was once represented by a highly prestigious law firm in a wrongful termination case where the stakes were much higher. Compared with this firm, I believe Joe's firm put more effort and professionalism into my case and were truly concerned about my situation. I couldn't have asked for better representation!
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Dean S. profile picture
Dean S.
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After hitting a dead end with GM, who showed zero interest in helping me with my vehicle issues, I turned to Joseph Kaufman & Associates. From start to finish, the team handled every detail--all I had to do was provide the necessary documentation. They even went the extra mile by accompanying me to the dealership for the final vehicle surrender. Although the process was lengthy, I was kept informed every step of the way. Ultimately, I received a settlement nearly 50% higher than my original purchase price. I couldn't be happier with the outcome. A huge thank you to Maria and Melissa for their incredible support!
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Lord R. profile picture
Lord R.
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I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2020 Jeep Wrangler that I purchased brand-new and drove for 5 years and about 50,000 miles. I had actually requested a lemon buyback two years into ownership due to numerous issues, but the automaker refused. After one final major issue arose, I decided to contact Joseph Kaufman & Associates -- and I'm so glad I did. They took my case right away, and Christopher Hunt was the attorney assigned to me. Chris explained everything thoroughly at every step and always made sure I understood the process. His professionalism, patience, and attention to detail really stood out. The settlement Chris was able to secure for me was far beyond anything I could have imagined. After years of frustration with my Jeep, Joseph Kaufman & Associates finally brought me relief. I highly recommend them to anyone dealing with a lemon law issue -- they exceeded all my expectations.
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Kathy R. profile picture
Kathy R.
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Joe was AMAZING at what he does! I am very pleased with the outcome of my case. The entire process was smooth and the settlement was much greater than I expected. For any lemon law issues, I strongly recommend working with Joe.
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Loretta R. profile picture
Loretta R.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Working with Joseph Kaufman & Associates (Scott Sanchez and Melissa), has been a great experience. They took the time to explain all aspects and details as my case went through the process. From beginning to end they kept me updated. My case was not only won, but with a settlement that exceeded by expectations.
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Yanira Z. profile picture
Yanira Z.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
From my initial call, Joe gave me an idea of what documents I needed to have in order to get my case started. He personally called to give me updates and worked to get the best realistic outcome on my lemon law case. I recommend him 100%!
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JD Power US Initial Quality Study 2025

J.D. Power, the leading American data analytics and consumer intelligence company, has just released its highly anticipated 2025 U.S. Initial Quality Study (IQS). This study ranks vehicle brands based on the average number of problems reported per 100 vehicles (PP100) during the first 90 days of ownership.

In the IQS, a lower PP100 score indicates higher quality and better owner satisfaction, while a higher score reflects more problems and lower satisfaction.

Key findings from the 2025 study:

The most frequently reported issues involved electric and premium vehicles, particularly with infotainment systems and exterior components.

JD Power 2025 IQSTop performers:
Lexus: 166 PP100
Nissan: 169 PP100
Hyundai: 173 PP100

Brands with the most reported problems:
Audi: 269 PP100
Volvo: 258 PP100
Infiniti: 242 PP100

Rivian (274 PP100) and Tesla (200 PP100) also had relatively poor results but were excluded from the final rankings for not meeting all study criteria.

Individual model highlights:

– The Porsche 911 earned the title of Highest Quality Model.
– Other segment winners included:
– Acura Integra (small premium car)
– Nissan Altima (midsize car)
– Nissan Sentra (compact car)
– Lexus IS (compact premium car)
– Mercedes-Benz CLE (upper midsize premium car)
– Lexus ES (midsize premium car)
– Ford Mustang (sporty car)
– Buick Encore GX (small SUV)
– Cadillac XT5 (midsize premium SUV)
– Audi Q3 (small premium SUV)
– Kia Telluride (upper midsize SUV)
– Ford Escape (compact SUV)
– BMW X6 (upper midsize premium SUV)
– Acura RDX (compact premium SUV)
– Chevy Tahoe (large SUV)
– Chevy Blazer (midsize SUV)
– BMW X7 (large premium SUV)
– Honda Odyssey (minivan)
– Hyundai Santa Cruz / Jeep Gladiator (midsize pickup)
– Chevy Tahoe / Ford F-150 (light-duty pickup)
– Ford Super Duty (large heavy-duty pickup)

Experiencing repeated issues with your 2025 vehicle?

If your new vehicle has ongoing problems that haven’t been resolved despite reasonable repair attempts while under warranty, Joseph Kaufman & Associates can help.

Our experienced team has recovered over $100 million for consumers and vehicle owners through lemon law claims. We can help you seek a repurchase, replacement, or cash settlement.

Get started today:
Fill out the form below and include any service records or documentation about your vehicle’s issues. One of our lemon law attorneys will review your case and offer a free consultation to see if you qualify for help under the California Lemon Law.

Fill out this form to Get Your Free Lemon Law Consultation

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