They were able to secure a settlement for me which exceeded my initial expectations on a fair resolution.
     "I cannot speak highly enough of my experience with Joseph Kaufman & Associates. From the moment I reached out to them regarding my BMW lemon law case, they displayed unparalleled professionalism, expertise, and dedication. Their lemon law attorneys took the time to thoroughly understand my situation and provided clear guidance every step of the way. I was particularly impressed by their negotiation skills and tenacity when dealing with the BMW. They were able to secure a settlement for me which exceeded my initial expectations on a fair resolution. This firm truly goes above and beyond to ensure their clients receive the justice they deserve. Throughout the entire process, the team at Joseph Kaufman & Associates kept me informed and supported, making what could have been a stressful ordeal remarkably smooth. Their commitment to achieving the best possible outcome for their clients is truly commendable. If you find yourself in need of legal assistance with a lemon law case, I wholeheartedly recommend Joseph Kaufman & Associates. They are consummate professionals who will fight tirelessly on your behalf. Thank you, Joseph Kaufman & Associates, for your outstanding service and exceptional results!"
Michael L – CA
Joe and the Lemon Law Aid team worked wonders with my settlement against Kia.
     "Joe and the Lemon Law Aid team worked wonders with my settlement against Kia. Joe was prompt, detailed, and always looking out in my best interest. He was able to get my car loan paid off and got a few thousand more of what I had paid off on the loan. Him and his team were great. I strongly recommend using them for any lemon law car issues. Thank you Joe and team for all of your help. Will definitely be recommending you and using you in the future if needed."
Mariel R – CA
Just blown away by the service, professionalism, and ultimately the amazing outcome with the settlement.
     "So glad to have had the pleasure to work with Joe and his team at Joe Kaufman and Associates. I leased a brand-new Chevy Silverado 1500 Crew Cab Custom back in 2019 (yes, leased vehicles can also be considered lemon cases). From the start of this lease I experienced issues (transmission, emissions, safety recalls, just a slew of problems). The thing that really was upsetting was with GM corporate, this truck was not cheap and the transmission went out before the vehicle hit 500 miles, and it felt as if GM could really care less about the issues I was experiencing and how long the repairs were taking. Fast forward towards the end of my lease period and I received a letter from Joe and his team, explaining that I may be eligible for a lemon law claim. I sent Joe and his team all my service records for the vehicle and my lease agreement for review. Joe felt confident that my truck was indeed a lemon and I decided to move forward (and so grateful I did, the outcome was more than I ever expected). The process from the jump was explained clearly by Joe, anytime I had a question his team (or Joe) would respond right away. There were no costs for the legal representation as that is paid for by the manufacturer if/when the case settles, and even without paying a dime to Joe Kaufman and Associates I felt like my case was their top priority. If I called Joe on his cell he would answer, or call back asap; same thing with emails, just felt very taken care of throughout the entire process (they make it so easy too!). Just blown away by the service, professionalism, and ultimately the amazing outcome with the settlement. THANK YOU JOE KAUFMAN AND ASSOCIATES - YOU GUYS ROCK!!! HIGHLY RECOMMEND!"
Ryan H – Mission Viejo, CA
The Buyback Just Happened!
     "The buyback just happened a little while ago. It went well. I really wanted to say "Thank You"! You and Lemon Law Aid were an answer to a prayer for us! First and foremost we Thank God! And I wanted to make sure to thank you. Before I found your website and sent you an email to see if you could help, I prayed to God... you answered. Thank you very much we truly appreciate it!"
Daniel M – San Diego, CA.
I got paid literally 30x more than what I was originally offered because of joe's advice.
     "Joe is the man! I called and emailed MULTIPLE firms that just could not care less about hearing my case. He was the only guy willing to help with my very very unique lemon law case. He didn't brush me off and was always responsive to my emails giving me advice every step of the way. I firmly believe that without Joe I would not have ever been able to get my case off the ground. I got paid literally 30x more than what I was originally offered because of Joe's advice. If you read this stop right here and look no further."
Matthew C – Chino Hills, CA
I Received my Check!
     "Wanted to say thank you, Joe, and Josh, Dulce too. Great job, and truly a delightful experience, and outcome."
Martha C – Cayucos, CA
Thank You guys so much for taking care of me like family.
     "Joe and Jacqueline as well as the whole team are truly the best at what they do. Jacqueline was always keeping me up to date with everything that was happening with my case. At the end I was beyond pleased they will truly fight for you and getting your Lemon Law case taken care of. I never imagined after buying a Mercedes I would have all the headaches in the world when trying to deal with the issue the car had directly with Mercedes, Joe and team made all those go away! Thank You guys so much for taking care of me like family."
Joe J – Elk Grove, CA
Joe got me a settlement exceeding my expectations!
     "I would highly recommend the services of Joseph Kaufman and Associates for anyone that requires professional legal services for claims related to dispute with vehicle manufacturers-specifically if you were sold a lemon. Joe and team were extremely helpful from my initial call to inquire if I had a case to the final settlement process. Joe took the time to hear the details of my efforts to resolve my car troubles with the dealer and manufacturer and provided simple instructions for what I needed to submit for his office to file a claim. Joe also explained that there was no cost to me for having him represent me with this matter which certainly took the added stress off after having to deal with GM. Not longer after filing my claim Joe and his team kept me well updated with the process. Not longer after Joe informed me that he got me a settlement for exceeding my expectations! I was truly impressed with the manner in which Joe handled my case and even happier with the outcome. Again, if you ever need to speak with a professional regarding vehicle manufacturer warranty and/or lemon law issues, Joe is your go to person."
Raoul M – El Monte, CA
After getting the runaround from Acura, Joe stepped in and got my lemon law approved!
     "Joseph Kaufman and his team are awesome! After getting the runaround from Acura, Joe stepped in and took over and got my lemon law approved! I was in great hands. Everyone at the office is super friendly and always made time for me and all my questions. Trust me I had a lot of them. I would 100% recommend this firm."
Jenny B – CA
GMC didn't take me serious and I called Joseph and his team rocked!
     "These guys kicked major ass!!!!! GMC didn't take me seriously and I called Joseph and his team rocked!! Very happy with the outcome"
Sergio P – Downey, CA
The positive reviews are true. We had a fantastic experience with Joseph & Associates.
     "The positive reviews are true. We had a fantastic experience with Joseph & Associates. We did not have any prior experience hiring lawyers or starting a lemon law claim but everything went smoothly and the great communication throughout the entire process is very much appreciated. Our GMC truck, which had a widely known problem, was effectively surrendered after reaching a settlement we were happy with. Rest assured you are in good hands! We are very lucky to have these wonderful people on our side defending our rights as consumers."
Christian S – San Jose, CA
Resulted with an outcome much better than expected.
     "Joe Kaufman and his staff were very professional and efficient. They kept constantly communicating with me. Joe, working very hard with GM, resulted with an outcome much better than expected. Very happy & highly recommend them. Great job Joe..................Thank you!"
Al A – La Habra, CA
These guys are brilliant, humble and hard working.
     "I needed a lemon law expert to help me when John L turned there back on me with my Silverado 1500. My Chevy was having hard to diagnose electrical issues and jerking forward, whiplashing me and my passengers. Luckily, I had lots of video evidence and Lemon Law Aid brought the fight to GM. These guys are brilliant, humble and hard working. They provided me immediate updates and negotiated a very reasonable settlement (much more than I expected). I am very happy with the results. Great job Joseph Kaufman & Associates."
Ruben C – San Francisco, CA
You guys are awesome.
     "Thank you for your assistance. I really appreciate everything you did! You guys are awesome. Sincerely, Caroline"
Caroline G – Gardena, CA
Thank You guys so much for taking care of me like family.
     "I had serious warranty defects issues with my new Honda Accord Touring 2.0 and after taking it to Honda several times with no success. I quickly searched online for a lemon law firm and found, Joseph Kaufman & Associates, Inc. - Lemon Law Aid. Joe and his team helped me prepare my lemon law case, they are extremely helpful, professional and forthcoming. This firm is phenomenal! I will definitely recommend this team to all my family, friends and colleagues. THANK YOU VERY MUCH, Mr. Kaufman, Mr. Ullman and Mr. Flansburg!!! 5 STARS!!! I am very happy with the resolution! Again, thank you!!!"
Isauro C – Whittier, CA
Joe and his team were outstanding in their willingness and ability to resolve my case.
     "Joe and his team were outstanding in their willingness and ability to resolve my case. Definitely appreciate the hard work, great communication and of course the positive outcome. I mostly interacted with Jacqueline, who was a pleasure to work with. Although I hope to never have to utilize their services in the future, I'm confident that I can rely on them if the need should present itself. Thank you guys!"
Steve M – Porter Ranch, CA
Seriously, look no further if you need a Lemon Law Attorney!
     "These guys are the best! Seriously, look no further if you need a Lemon Law Attorney! These guys walked me through getting Ford to buy back my defective Ford and saved me thousands of dollars in headaches. They are super fair and helpful. If you are having a problem with your car and you think it needs to be lemon lawed or bought back, you are crazy to use anyone but these guys. I cannot be happier with my outcome. I had a lot of questions and they answered all of them for me without one complaint. Outstanding - Absolutely outstanding."
Maricris P – Westlake, Los Angeles, CA
We were ultimately able to settle the case for an amount that FAR exceeded my initial expectations.
     "Being an attorney myself, I have very high expectations for other members of my profession. I needed a lemon lawyer to handle my defective car battery case and found Joe's firm. From day one, communication was quick, concise and easy. We handled all communication via phone, email and DocuSign. Joe provided sound advice and clear expectations and anticipated timelines. During the course of case, Joe and his office provided frequent updates and responded quickly to questions. We were ultimately able to settle the case for an amount that FAR exceeded my initial expectations. I have referred others to Joe and that have been pleased with his firm's services. I highly recommend Joe and his firm to anyone looking for a lemon lawyer!"
Rick J – Tustin, CA
Assisted with the buyback of my vehicle.
     "Assisted with the buyback of my vehicle. Joe and his staff were always quick to respond to any questions I had. Clearly explained the process at the outset and kept me informed the entire time. He made the process smooth. Would recommend his service to anyone."
KS – Rancho Palos Verdes, CA
From start to finish they gave me excellent service.
     "From start to finish they gave me excellent service. They made the whole process of getting my vehicle lemoned extremely easy. They kept me updated regularly with anything they could. Their transparency made me comfortable working with them. Will definitely recommend anyone needing a lawyer to come here astounding service."
Ivan J – Costa Mesa, CA
This law firm went above and beyond for me. I couldn't believe what they negotiated.
     "I had been working with Joseph Kaufman and Associates for my 2020 Chevrolet Bolt EV. A serious recall for my lithium battery was issued about 6 months into my lease. General Motors wasn't able to replace the battery timely. My car was then limited to 80 percent charging capacity and then even to 75 percent. This status remained till the end of the lease (36 months). Joseph and his team were here to help. Professional approach, constant communication and fast settlement. This law firm went above and beyond for me. I couldn't believe what they negotiated. I am 100 percent satisfied with the outcome. Joseph had been recommened to me by my neighbor. I am so happy and recommend Joseph Kaufman and Associates to everyone who have a lemon car."
Rebekka M – CA
Joe and his team made sure I was informed every step of the way. Plus they speak Spanish!!
     "No complains here about Joe and his team regarding the Lemon Law! If I’m being honest I was worried about this whole situation regarding my defective Nissan Altima since I had never hired an attorney. Joe and his team made sure I was informed every step of the way. Plus they speak Spanish!! Also love how tech savvy they are! I mean what more can you ask for! Give them a call, they’ll get you the best help you can get, thanks to all who helped."
Johanna M – CA
The arbitrator ended up agreeing with us and awarded us a repurchase.
     "Josh was recommended to us by a friend, and we are so thankful for that! We were completely frustrated after experiencing a series of misfortunes with our 2020 Range Rover. A year after purchasing the vehicle, the car had been in and out of the dealership for various reasons. At one point the dealership kept the vehicle for over 90 days. It came to a point where the vehicle was becoming problematic and a waste of our time. When we finally decided to reach out to Josh, it was clear to us that we had made the right choice. Josh was upfront about what to expect. He was so patient, thorough, and very professional. He took his time to explain the process in detail, since this was the first time, we had ever dealt with something like this. Before the arbitration hearing, Josh walked us through what to expect and made us feel like he was really fighting for our case. His expertise and knowledge was invaluable and we couldn’t have managed without his assistance. The arbitrator ended up agreeing with us and awarded us a repurchase. The entire process took over 6 months, but it was well worth it. We settled the case, and we were extremely happy with the results. There is nothing we can write to express our gratitude to Josh for all the hard work he put into our case. Thank you, Josh, for your professionalism and great service. We highly recommend Josh to anyone who needs a high-quality lawyer."
Catalina C – CA
Got me the best settlement I could’ve asked for with the purchase of my 2019 Silverado.
     "Excellent service from Joe and his team. Joe made the whole process simple and he was very easy to work with. He explained all my options and got me the best settlement I could’ve asked for with the purchase of my 2019 Silverado. He is very knowledgeable about everything in the lemon law process with GM. Don’t wait and don’t hesitate to reach out, Joe will take care of you. Thanks again Joe. I’ve already recommended you to family and friends. Pleasure working with you!"
Hugo J – CA
Society appreciates that there are ethical effective lawyers like you out there willing to fight for the little guy instead of the multimillionaire conglomerates.
     "Hello Joe,
Earlier this year you took my case against Honda regarding my defective 2013 Insight and we won by settlement. Society appreciates that there are ethical effective lawyers like you out there willing to fight for the little guy instead of the multimillionaire conglomerates. Thank you for the work that you do. Wishing you peace, good health and happiness for the New Year. Happy Holidays, Adrian"
Adrian E – CA
I really want to let you know you did a fantastic job and u are amazing at what you do.
    
Thank you I have the check delivered by 9 am. Tell Dulce' thank you for her efforts I appreciate her so much for taking time out of her busy schedule to make sure everything came together. I really want to let you know you did a fantastic job and u are amazing at what you do. I've never had an attorney keep me so well informed with what was going on and what our next step would be. Thank you for answering the phone allot where I expected a machine or your response time was impeccable. In general, thank you for everything. Your professionalism and caring nature have given me hope again in a world where mediocrity seems to be socially acceptable.
Enilda R. – Concord, CA
You made it easy, quick and painless!
    
Thank you for putting an end to this nightmare. You made it easy, quick and painless! I'll never buy a junk bike again!
Richard – Encino, CA
There are not enough words in the English language to express my gratitude to you and what you did for me.
     Dear Joe, THANK YOU!! There are not enough words in the English language to express my gratitude to you and what you did for me. Everything has now been taken care of. The car was paid off on Friday, and the check for the down payment for my new car is in the mail. I even remembered to cancel the extended service contract. All is now well in my little corner of the world. I hope all is well in your corner of the world too. Again, thank you so much. I will sing your praises to all I know and will definitely recommend you if I should hear of anyone needing an attorney.
Marlayne – Santa Rosa, CA
I want to thank you all so so much for the job you did with GMC and my Acadia!
     "I want to thank you all so so much for the fairy godmother like job you did with GMC and my Acadia! I can’t tell you how huge this was for us and what a life changing path it opened for me. I only wish that I could express to the fullest how truly thankful I am for you and the job you did!!! I really feel like you all were like angels that flew into my life and I will forever be grateful to you."
Robin W – Los Angeles, CA
You did an amazing job, very grateful for what you've done.
     "Thank you so much for all your help Joe! You did an amazing job, very grateful for what you've done. I will definitely spread the word out there how good you are. Thanks again."
Ruth R. – Aliso Viejo, CA
It feels like a miracle that I received the funds for the Fiesta!
     "When we first spoke, I did not know what I was going to do with my Ford Fiesta once the extended warranty expired at 100,000 miles. Ford of Upland stood behind the Fiesta and repaired it repeatedly at no charge but it was never fixed.  It feels like a miracle that I received the funds for the Fiesta! I had thought I was just stuck with the car. So THANK YOU for turning around a very bad situation and making it right!!!!"
Robin H – Upland, CA
I wanted to thank you, Joe, for the advice and encouragement that you gave me.
    
"I wanted to thank you, Joe, for the advice and encouragement that you gave me. It was so very helpful. I certainly hope that we never have to go through anything like this again, but if we ever do I will definitely call you immediately. I would not want to handle all this stuff by myself!! If I ever have the opportunity, I will refer others to you. Thanks again."
Susan M – San Diego, CA
In a world where that seems so rare, it's absolutely priceless getting to meet people like you.
     "Hello Joe and Josh,
Sorry for the delayed reply! I didn't want to rush it and I've been SO busy with work! Thank you both so much for everything. Joe, thank you for initially reading what I had to say and reaching out! At the time I felt like no one would listen and you did, and it means more than you know. Josh, not only did I feel like you had my back as a client, I felt like you genuinely cared about me as a person. In a world where that seems so rare, it's absolutely priceless getting to meet people like you. Though the process was long, knowing that it's over is a huge relief to me. I'm realizing that its actually hard to put into words that feeling, and I'm finding myself wanting to just repeat "thank you" over and over. So once again, THANK YOU GUYS!"
Leah R – San Francisco, CA
I received the settlement funds and I'm very pleased with the results you achieved.
     "Adrian and Joe you are the best!
I wanted to say thank you for what you have done for me and providing the best outcome on my behalf. I received the settlement funds and I'm very pleased with the results you achieved. I appreciate the time, energy and attention you put into this case. You guys were always available and prompt for any questions or answers needed. You're the best! Great team. Keep up the good work. Thanks again and best regards"
Myisha G – San Bernardino, CA
I will be forever in your debt for representing me and winning this claim.
     "Joe, Adrian, and all,
Thank you very much for your exceptionally professional and personable handling of this claim. I am grateful that people like you are out there fighting for consumer rights. I will highly recommend you to all I meet. Your service and tenacity are praiseworthy, and I will be forever in your debt for representing me and winning this claim. Sincerely, Michael"
Michael A – Santa Barbara, CA